Product FAQ

Ordering & Payment

How long is the validity of quotation?

Generally, our price is valid within one month from the date of quotation. The price will be adjusted appropriately according to the price fluctuation of raw material and change in the market.
What is the shipping way and shipping fee?

Normally several shipping ways for reference: clients choose fast express from door to door service, competitive air freight from door to airport service, or cheap sea freight from door to port service; the shipping fee is different according to shipping way above, please inquiry us for more details.
What is the average lead time?

For minimum order, normally our lead time is 3-7 days. For large quantities order, it depends on current production condition and client's specific requirements.
What kind of payment methods do you accept?

Normally we accept bank transfer (T/T), online payment, western union, for other payment methods can discuss further; 50% deposit, 50% balance before delivery.
What are your prices and minimum order quantities (MOQ)?

We directly give factory price according to different quantities, our MOQ is 1 unit.
How to buy your products? Do you have distributor in our country?

You can buy the products from our company directly. Normally the procedure is: Sign the contract, payment by T/T, contact the shipping company to deliver the goods to your country.

What is your main products?

Our company focuses on health equipment of high quality, and our main devices include Medium Frequency Therapy Device, Taiherz Field Guide, etc.
OEM and ODM service available?

Yes, both business types are available. What's more, as a manufacturer, we can still provide a complete solution including software design, hardware design, body design, structure design for customized requirements; welcome to inquiry; join us, and create the bright beauty future together.
Can we visit your country?

Of course, we will prepare for everything in advance if necessary. Generally, it is required that customers should have established agency relationship or business relationship with our company.
Are you a factory?

Yes,we are the professional manufacturer and exporter integrated with research, development, production, marketing and services; we have rich experience and knowledge accumulation of medical equipment industry for more than 17 years; factory is audited reliable supplier by worldwide famous TUV and SGS.
Do you have the CE certificate?

Yes, most of our products have the CE certificate.
What is the warranty?

Normally we offer 1-2 years warranty according to different kinds of machines; during warranty, the spare parts are free sent and replaced.